Didn't expect to become a foam person, but here we are
The scent is the first thing you notice, and it's held up for me even after weeks of regular use. Citrus Oasis doesn't read like a plain orange or lemon smell, the way a lot of "citrus" scents do. The tangerine and peppermint up top, the lavender and rosemary underneath, and the cedarwood and fennel at the base keep it from tipping into something sugary or one-note. It's fresh, a little herbal, and it doesn't overwhelm you at the sink.
I'll admit I usually don't have a strong preference between liquid and foaming hand soap. I went into this one indifferent. But the more I've used it, the more I think I actually prefer the foam. My hands feel properly clean afterward, not just rinsed, and I don't get that lingering film some liquid soaps leave behind that makes you want to keep scrubbing even after you've already rinsed. Part of that seems to come down to the skincare ingredients mixed into the concentrate, since shea butter, glycerin, aloe vera, and a few vitamins are doing more work than I expected from a hand soap. My hands don't feel tight or dried out even after washing them several times a day.
The refill process is easy too. You fill the vessel with water to the line, empty in the concentrate, and shake, and that's it. No measuring cups or guesswork involved.
My one small gripe is that the flow from the pump doesn't quite line up with the opening. It's a minor detail and doesn't get in the way of actually using the soap, but I noticed it every time.